Melissa Eggleston

User Experience Researcher
Digital Service at CMS.gov

Personal Website

Melissa Eggleston is a User Experience Researcher and Educator based in North Carolina at the Digital Service at CMS. Melissa’s background in user research is focused on inclusive and trauma-informed experiences and has influenced projects across the Treasury Department, Department of Labor, Centers for Medicare and Medicaid Services, and the Substance Abuse and Mental Health Administration.

Pronouns: She, Her